1. Who we are
Abacus Experts provides classroom abacus training in Hyder Nagar, Hyderabad, and live online classes. For privacy questions, contact abacusexperts.com@
2. Information we may collect
When a parent or guardian sends an enquiry, requests a demo or enrols, we may collect the parent’s name, phone number, email address, Hyderabad area, preferred class format, the child’s age and previous abacus experience, payment and attendance records, and messages shared with our team.
Please do not send medical records, identity documents or other sensitive information unless we specifically explain why it is required.
3. Children’s information
Our services are intended to be arranged by a parent or legal guardian. Children should not submit personal information through this website or WhatsApp without their parent or guardian. We use a child’s limited information only to assess readiness, recommend a level, deliver classes, maintain attendance and progress records, and communicate with the parent or guardian.
4. How we use information
- Respond to enquiries and schedule demos.
- Recommend a programme, level and class format.
- Process enrolment, fees, attendance and learning updates.
- Provide service messages about batches, class changes and policies.
- Maintain security, prevent misuse and meet legal obligations.
- Improve our courses and parent support using aggregated feedback.
5. Consent and choices
By contacting us or submitting an enquiry, you ask us to use the information needed to respond. You may withdraw consent for optional communications at any time. Withdrawal does not affect information we must retain for completed payments, dispute handling or legal requirements.
6. Sharing and service providers
We do not sell personal information. We may share only what is necessary with trainers and authorised staff, payment or accounting providers, website hosting providers, WhatsApp when you choose that channel, Google Maps when you open directions, and professional advisers or authorities when required by law.
7. Retention and security
We retain information only for as long as it is reasonably needed for the enquiry, course delivery, accounts, dispute resolution and legal obligations. We use reasonable administrative and technical safeguards, but no internet or messaging service can guarantee absolute security.
8. Your requests
A parent or guardian may ask to access, correct or delete information, withdraw optional consent, or raise a grievance by emailing us. We may verify the requester’s identity before acting. Some records may need to be retained where required for accounting, legal or legitimate dispute purposes.
9. Cookies and external services
The current course page does not intentionally use advertising cookies. Essential hosting technology may process basic device and request information. External links such as WhatsApp, Google Maps and research websites have their own privacy practices.
10. Changes
We may update this policy when our services or legal requirements change. The latest version and effective date will appear on this page.